Cancellation Policy
I respect your time, and I also need to protect mine. That is why I use a simple rule for cancelling or rescheduling training sessions.
You can cancel or reschedule your session free of charge at least 24 hours before the scheduled time.
If you cancel less than 24 hours before the session, or if you do not arrive without prior notice, the session may be charged in full.
If you arrive late, the session will usually still end at the originally scheduled time. Late arrival does not automatically extend the session.
For online sessions, payment is required before the session. Payment details are sent by email after we confirm the time.
I understand that unexpected situations can happen — illness, injury, or other urgent circumstances. In these cases, I always try to find a fair solution individually.
If you need to cancel or reschedule your session, contact me as soon as possible at: